refunds

Refund & cancellation policy

Last updated: 11 November 2026

In short: try SideNotes free for 7 days before buying. Once a licence key has been activated on any computer, the purchase cannot be refunded or cancelled.

Try before you buy

Every computer gets a free, fully working 7-day trial, so you can check that SideNotes suits your work before paying.

No refunds after activation

A licence is delivered instantly as licence keys. Once any of your keys has been activated in the app, the licence is considered used and the payment is not refundable, and the order cannot be cancelled.

When we do refund

Not activated: if none of your keys has been activated, you may ask for a full refund within 7 days of payment. Your keys are blocked when the refund is made.
Paid twice by mistake: a duplicate payment for the same order is refunded in full.
Payment taken but no keys: if money was deducted but you did not receive your keys, write to us; we will send the keys or refund you.

How to ask

Email hello@s2nodes.com with your receipt number (it starts with SN) and the email address used for the purchase. Approved refunds are made through Razorpay to the original payment method; banks usually credit them within 5–7 working days.

Seller

Licences are sold by Priha Corporation, 345, Tower A, K10 Atlantis, Opp. Vadodara Central Mall, Sarabhai Main Road, Alkapuri, Vadodara – 390007, Gujarat, India.